Produced capital

Material topic

Investments in our grids

Strategic spearhead

SDG: 9 – Industry, innovation and infrastructure

Why is this topic relevant?

Electricity consumption is rising very steeply as a result of the energy transition and adherence to the agreements in the Dutch Climate Agreement. Not all parts of the electricity grid are ready yet to absorb that increase. To safeguard the reliability of the grids into the future, it is essential that we invest in grid reinforcement. We are also focusing more on innovative, smart solutions in cooperation with the market.

Connection to risks (R) and opportunities (O)

R: uncertainty about whether the present financial policy can be continued in the long term – insufficiently prepared for surge to replace obsolete assets – insufficient connection and transmission capacity – unavailability of enough people with the required competences – uncertainty about implications of changing laws and regulations – high activity in outdoor space and below ground – shortages of materials/O: utilisation of new energy carriers – increase predictability of investments through improved prediction of customer demand – perform comprehensive assessment for allocating investments between electricity, gas or future energy sources.

Material topic

Supply security

Strategic spearhead

SDG: 7 – Affordable and clean energy/11 – Sustainable cities and communities

Why is this topic relevant?

We work continually on the reliability of our grids. Supply security and preventing and reducing the number of failures and downtime are central to this.

Connection to risks (R) and opportunities (O)

R: cyberattack causing damage to society and business operations – insufficiently prepared for surge to replace obsolete assets – services on core tasks insufficiently compliant – large-scale product recall/O: future-proof grid management by means of data-driven forecasts and decision-making

Material topic

Customer satisfaction

Strategic spearhead

SDG: 7 – Affordable and clean energy

Why is this topic relevant?

As we want to be a reliable partner for customers, the quality of our service provision and the satisfaction of our customers are important.

Connection to risks (R) and opportunities (O)

R: insufficient connection and transmission capacity
O: give stakeholders and customers more control