Other operating expenses

x 1 million

2019

2018

Municipal sufferance taxes and concessions

71

71

IT costs

46

42

Lease expenses

6

24

Accommodation costs

22

21

Provisions

13

6

Other expenses

62

43

Total

220

207

Other operating expenses increased by 13 million compared with the previous year, mainly due to an increase in the customer-related activities, higher legal and consultancy costs, as well as an increase in IT costs. Additionally, a provision was recognised for the removal of gas connections; see note 25 Other provisions.

This increase was partly offset by a decrease in operating expenses due to the sale of Joulz Diensten and a 16 million decrease in lease expenses that are stated under depreciation as a result of IFRS 16.

Other operating expenses includes, under 'Provisions', 1 million (2018: 2 million) as an addition to the provision for expected credit loss.